Anthem Blue Cross and Blue Shield overview

Customer Rating:

Anthem Blue Cross and Blue Shield has received an average of 1.5 stars out of 5 based on 160 user reviews.

Company History:
Company History: Anthem traces its origins to Mutual Hospital Insurance, Inc. which was incorporated in Indiana in 1944. Through a series of mergers, acquisitions and reorganizations (including a 2004 merger with WellPoint Health Networks Inc.) Anthem became part of the Wellpoint, Inc., the largest U.S. health benefits company. Wellpoint serves over 34 million members and owns the right to market its products under the Blue Cross or Blue Shield names (or both) in several states. Anthem operates through several health insurance subsidiaries and an Indiana based life insurer. The ultimate parent of the Anthem companies and the other WellPoint companies is the publicly traded traded holding company WellPoint, Inc.

Principle Sales Methods: Wellpoint markets its products through a network of independent agents and brokers as well as through an in-house sales force.

Life Annuity Business: Anthem Life Insurance Company primarily offers group life insurance and group accident and health insurance.

Health Business: Blue Cross and Blue Shield coverages.



Lines of Insurance:
Health


States licensed to sell insurance in:
AL, AZ, AR, CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MA, MO, MT, NE, NV, NM, NC, ND, OH, OK, OR, SC, SD, TN, TX, UT, VA, WA, WI, WY

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Anthem Blue Cross and Blue Shield reviews

6 months ago

"The group plan I had that was good except it expired and the new individual policy is terrible. The lists of in network doctors is worthless. Customer service is filled with conflicting information. I have no idea if anything I need will be covered. Fortunately the majority of my cancer was under the old group plan. I had anal cancer so I attest to how painful having your anus and genitals burned is and its more painful having to deal with this company. I will probably die of stress first. My two options for a difficult polyp surgery is one doctor who isn't accepting patients or a 70 year old guy ready to retire. I'm not holding my breath that my 'continuation of care referral' will go through. I will get as many financial institutions to write off charges because Anthem's individual plans are designed to never let you find a doctor or count on reimbursement when you do. Prior authorization for prescriptions is a joke. You can only get a 30 day supply at the retail level. Mail order is at least two weeks. Its cheaper to just pay out of pocket with a coupon. Also the list of in network doctors includes the public health department....I'm paying $751.00 a month for this."

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6 months ago

"professional customer service"

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6 months ago

"I'm very satisfied so far with my coverage "

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