Got broken into my apartment and my renters insurance provider tells me that will only cover up to 1k in jewelry items can I do something?

  • by ANTONIO
  • Apr 17,2017
  • 10 answers

Despite of my 20k coverage, they will only pay up to 1000 for my jewelry items. This is written nowhere in the actual policy. Also they say that for apple products the only thing they can accept as proof of ownership are Apple Store receipts. Is there anything I can do to make them pay more? Is there a department or somewhere I could file a claim against the insurance company?
Thanks.


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Insurance Answers (10)

mbrcatz last month

That's right, there are "special limits of coverage", and contrary to what you state, it is written into EVERY SINGLE POLICY. The fact that you say, "it's not in the policy", tells me that you have not actually READ the policy.
Special limits of coverage apply to jewelry, watches, furs, cash, gold, silver, silverwear, smartcards, gift cards, watercraft, trailers, firearms, silverware, tea sets, trophies, business property, property away from premise, certain electronics, etc.
You can't do anything about it for THIS claim, but going forward, you can talk to your agent, and buy a jewelry endorsement, which specifically insures whatever jewelry you list on the endorsement. You have to pay more for it, and you have to have an appraisal or a receipt for each piece, to add them to the list. If you want to increase limits on any of the other property listed above, talk to your agent about that, also.
You are welcome to file complaints with your state insurance department. But, since you clearly failed to read your policy, you're going to lose that complaint.

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loanmarketofficial last month

Did you read the T&C*?

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Willie last month

Did you read the small print in your policy?

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StephenWeinstein last month

Requiring that the receipts be from the Apple Store seems unreasonable, because that would mean that they won't cover apple products that were purchased at other stores. For apple products that were purchased at other stores, I think that they must accept receipts from the store where they were purchased, even if it is not an Apple Store. But I don't think you can make them cover Apple products for which you don't have a receipt.

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Insurance Pickle.com last month

Yes, jewelry has limits. Most people will add riders for specific pieces of jewelry. And, receipts for the computer products shouldn't be hard. You can go back to the vendor to get receipts. They won't have to be apple store receipts, but they can't be receipts from "Bob down the street." So, assuming you bought them new, you shouldn't have an issue.

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Casey Y last month

I guarantee that this is part of your policy. Whether you can find it or not is up to you, but its in there. These are called sub-limits and apply to things like jewelry, art, guns, furs, etc. They will only pay a max dollar amount for anything within these specific classes. You can complain to the insurance commissioner in your state...but you will lose.
You might have a fight for the Apple Store receipts issue, since you can absolutely buy apple products from other vendors. On this issue, you just tell them that you bought those items elsewhere and provide a receipt. Go through your credit card statements for the past couple of years, this usually helps find items you may not even know were lost.

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Robt last month

U can do what you want as long as u got money to waste.
U didn't READ ur policy.?
U don't get coverage over the amount stated.
U don't have proof of jewelry over it, u don't qualify for any thing more.
U LOSE obviously.

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Tj last month

make a complaint to your state dept of insurance

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Ricki last month

< This is written nowhere in the actual policy >
I bet it is, ask your insurance company for the actual section.
Is there a department or somewhere I could file a claim against the insurance company?
You can file a complaint with your state's insurance oommissioner. If one of your local media outlets has a consumer action group, you can try them.

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lucy last month

http://www.insure.com/home-insurance/ren...
It is in your policy, so you will need to look under coverage limits. This also applies to homeowner policies of max limits of cash, jewelry, guns, furs etc
The $20,000 applies to your furniture, clothing, dishes, electronics etc that if you suffered an entire loss, like flooding or fire that you would have to replace.
As for the Apple store receipts? I am guessing you did not buy from Apple, but from Amazon or Ebay? If so, do you still have proof payment to them? .

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