What happens to perfume boxes that get damaged while shipping? How do companies handle the damages incurred?

  • by Roy
  • Nov 08,2017
  • 5 answers

What happens to perfume boxes that get damaged while shipping? How do companies handle the damages incurred?


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Insurance Answers (5)

AnDi last week

Shipping insurance .....
Usually it is in the agreement for shipping.
all that small print ... it will say how much they will cover for losses per incident etc
Even standard post has some cover (not much... but some)
special delivery and then courier has more ..
Generally the more you pay , the more urgent the deadline.. .the more insurance is in place
Remember though that the contract is with the one that pays..
So if losses occur, the sender has to claim
Likewise, the purchaser has a contract above that with YOU the sender...
and they will expect you to make good the loss (to them).
hence as you are responsible for arranging the shipping...
you check what cover and risk you are prepared to take / arrange.

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Edward last week

Dustpan, brush and cloth.

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Rachel last week

The recipient may be able to file a claim with the shipping company if the outer carton is visibly damaged upon delivery.
Otherwise, the shipper (seller) will have to replace the damaged product at no cost to the customer. When calculating profit margins on fragile products (like bottled perfume), the seller must allow for the likelihood that a certain percentage of shipments will be damaged in shipment and have to be replaced, and add those costs into their calculations, to be sure they charge enough for the product to cover it.

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Casey Y last week

Totally depends on the shipping agreement, who covers the property in transit, delivery rejections stipulations, etc.

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Insurance Pickle.com last week

Were they insured?

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